Thanks to the Confirmation Email add-on, your customers will receive an auto-response email containing their submission details.
How to Set Up Confirmation Emails
Open your form settings.
Go to the Add-ons Store.
Find and install the Confirmation Email add-on.
Click Enable, then enter the email address you'd like to use for sending confirmations.
Click the Customize button to personalize the email content.
Customizing the Confirmation Email
Once everything is set up, you can start editing the content of the confirmation email:
You’ll see shortcodes based on your form fields — each field has its own shortcode.
To make it easy, each shortcode is displayed next to its corresponding field in the builder.
No coding skills required — just drag and drop elements into your email template!
Special Fields You Can Include
Here are some helpful shortcodes you can add to the message:
{Entry}– Includes all the submitted form data.{Link}– Adds a confirmation link users can click to verify their submission.{ID}– Generates a unique ID (e.g., for memberships). You can even add custom text like:
"This is your ID number: {ID}"{Form name}– Displays the name of the form in the confirmation email.{Entry_Date}– Adds the date of the submission to the email content.
You can freely adjust and reposition all shortcodes to match the tone and structure of your message.
The Confirmation Email add-on is available only in the Premium plans.